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Frequently Asked Questions
Quick answers to common questions about our tours and services.
Our office is open 9am to 5pm in winter and 10am to 6pm in summer, Nepal time. Our support team is available from 9am to 10pm every day for calls, WhatsApp, and messages.
We respond to all inquiries within 1 to 2 business days. For urgent queries, WhatsApp us directly for a faster response.
Browse our packages on the website and find a trip you like. Then contact us through WhatsApp, email, or the inquiry form. Our team will confirm availability, share a detailed quote, and guide you through the booking process step by step.
Yes, we would love to. Tell us your destination, travel dates, group size, and budget. We will build a trip around you from scratch.
Yes. You do not need to book a full package. You can purchase any single service including visa assistance, flight booking, or hotel only. Contact us and we will help.
We accept credit card, debit card, bank transfer, and cash at our office. All payments are in Nepalese Rupees unless otherwise agreed.
All Gomayu destinations are established tourist destinations. Every traveler receives an emergency contact number before departure. Our support team is available 9am to 10pm if you need help during your trip.
We do not provide travel insurance directly, but we strongly recommend it for every trip. We can guide you on what coverage to look for before your departure.
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