Inbound Sales Expert

✈️ About the Role

We are seeking a dynamic and results-driven Inbound Sales Expert to join our fast-paced travel operations team. As a key member of Gomayu Holidays, you will be responsible for handling inbound travel inquiries, converting leads into successful sales, and providing exceptional customer service throughout the booking journey.

This role is perfect for someone who thrives in a competitive environment, understands the art of travel sales, and is eager to grow within a rapidly evolving tourism company. You’ll play a vital role in driving revenue, nurturing client relationships, and contributing to the continued success of our brand.

🛠️ Key Responsibilities

• Handle inbound travel inquiries from potential clients via calls, emails, and social media with professionalism and promptness.
• Convert leads into confirmed bookings by understanding client preferences and offering tailored travel packages and solutions.
• Provide detailed information on destinations, itineraries, pricing, and inclusions to help clients make informed decisions.
• Build and maintain strong relationships with customers to encourage repeat bookings and referrals.
• Collaborate with the operations, ticketing, and visa teams to ensure seamless service delivery from inquiry to post-travel support.
• Achieve and exceed monthly sales targets and contribute to the company’s overall revenue growth.
• Maintain accurate records of leads, follow-ups, and conversions using CRM tools.
• Stay updated on market trends, competitor offers, and seasonal travel promotions to enhance sales effectiveness.
• Provide after-sales assistance, handling any modifications, complaints, or special requests with care and efficiency

✅ What We’re Looking For

We’re not just hiring a salesperson we’re looking for a high-performing Inbound Sales Expert who takes ownership, thrives under pressure, and is passionate about delivering exceptional travel experiences while driving measurable business growth.

Must-Have Skills & Experience

• Minimum 1 years of proven experience in inbound travel sales within a travel agency, tour operator, or related industry.

• Strong knowledge of popular destinations, travel packages, and customer sales cycles.

• Demonstrated ability to convert leads into confirmed bookings and consistently achieve sales targets.

• Excellent communication and persuasion skills in both English and Nepali.

• Proficiency in using CRM systems, email communication, and lead management tools.

• Strong organizational and multitasking abilities with a customer-first mindset.Preferred Traits

• High attention to detail and a proactive problem-solving approach.

• Goal-oriented with a performance-driven mindset.

• Ability to work both independently and collaboratively in a fast-paced environment.

• Passionate about travel and eager to stay updated on destinations, trends, and new offerings.

• Ambitious to grow into a senior sales or leadership role within the company.

What You Get at Gomayu

At Gomayu Holidays, we don’t limit your growth to the role you’re hired for. We believe in investing in those who invest in their work. Here’s what you can expect:

• Competitive salary based on experience + performance-based bonuses

• Limitless career growth potential: We promote internally and support cross-functional development

•  Ongoing training and upskilling opportunities

•  Work with vendors, airlines, and high-end clients

•  Supportive team culture that rewards initiative, ownership, and leadership

•  Travel industry perks and participation in fam trips, expos, and trade events

🌐 About Gomayu Holidays

Gomayu Holidays is one of Nepal’s fastest-growing travel companies, offering specialized domestic travel experiences across breathtaking destinations such as Bardiya, Rara, Chitwan, Pokhara, Mustang, and Lumbini.

We believe in building a work culture where ownership, creativity, and growth go hand in hand. If you’re passionate about Nepal’s tourism and ready to take your career in inbound travel sales to the next level  this is where your journey begins.